What our clients are saying

"I have had business with a few different insurance agencies over the past 17 years, but could not have discovered a better insurance agency than Holbrook. My representative, Sarah Jenna, is always prompt in answering any questions I may have, very professional and always provides immediate attention to obtaining the most competitive quote at the time of renewal. She has gone outside of business hours to assist me with my needs, which is always appreciated. My family currently utilizes Holbrook for homeowners insurance, auto insurance and for my husband's self employment insurance and we are THOROUGHLY satisfied with each and every policy. There was no question that went unanswered in less than 24 hours...Amazing client commitment! Extraordinary service, staff, and access to competitive carriers within the marketplace. There is no reason to look any further than Holbrook for your insurance needs. 5 STAR SERVICE."

"I have been a client at Holbrook insurance for a few years now. I absolutely love the service there. Sarah is amazing and has helped me through every step of the way, with any problems that I run into. Not only did she cut my bill into a third of what I was paying before but the exceptional service that I received in the beginning, seems to just get better and better. The last place that I was with, I was lucky to just get a call back from the agent and one point had a brand new vehicle get totaled (which the fault was from the other party who did NOT have insurance) they pretty much left us high and dry- we had to fight to get them to approve our claim. Now that we have been with Holbrook Insurance we have had no issues whatsoever! I have referred several clients that way, all of which have signed up for a policy & saved thousands of dollars! I highly recommend Hollbrook for any & all your insurance needs!"

"I am so glad I decided to go through you guys as opposed to trying to deal with GEICO myself.

The problem was I had one point of contact (yourself) and one point of contact at Arbella (M.) at GEICO every time I called I had to go through the litany of events and when I hung up be more frustrated than when I had called them.

I finally got the right person and they cut me a check for the car seats.
So thank you again - (and please say thank you to Jim for me as well ).

My wife and I have been with you guys for over 40 years and the fact we can go to the office and talk to someone is a comforting feeling."

"We've been with Holbrook Insurance since the late 80's and would recommend you guys in a heartbeat. We do tell people when asked who we have for our insurance company. So the name does get out there. What I have found out is, people deal directly with the insurance companies. Which I find sad. I like knowing that I don't have to deal with them myself. I don't have all the good questions, that I need to know. And that is why we love working with you and the rest of the team at Holbrook.

If I do hear of anyone needing an insurance company, you will be my only referral. I wouldn't choose anyone else if it was me looking a great insurance company. If I find something that I like, works for me and I'm a happy camper. I've labeled by my friends and family, that I could be the "Poster Child" for the product."

"According to Jim Crowley, owner of Holbrook Insurance Center, his philosophy in running the business is “Making It Easy and Easy Is Better.”. My family has bundled our home and auto insurance with Holbrook Insurance since we switched a couple of years ago. We have been happy with our decision. Jim and his staff have been responsive in providing individual attention for our insurance needs. We feel we're in good, knowledgeable hands!"

"Great service! Friendly agents! Al is the best he has been my insurance guy for many year now and he has been soooo beyond helpful to me. He always makes sure everything is in order and if there is any issue as little as it can be he always keeps me in the loop! He always finds me the best price and explains everything to me so I can understand correctly! Thank you Al for all your hard work!"

"I have been a loyal client with Holbrook Insurance Center for over 30 years. They have always been there with the help I’ve needed during this time. They are professional, knowledgeable, and offer personal care when needed. I don’t hesitate to call them with any house, trailer, or automobile insurance questions I might have. With the personal service I have enjoyed for all these years, I wouldn’t think of changing."

"I have worked with Al Seronick the last 12 or so years, from the time I had my first car. My dad worked with him and he and I have had nothing but exceptional service from Al. He has always gone above and beyond to find me the best deal on vehicle insurance, save me money where he can, and offers great customer service. Recently, he has been in constant communication as I am looking for a new vehicle insurance provider and even offered to go in on his day off to finalize the deal for me. If that doesn't prove superior customer service and guaranteed satisfaction, then I don't know what does. I highly recommend seeing Al for your insurance needs- he's a super nice guy, and I can't say enough good things about him. Thanks for everything you have done for my dad and I, Al!"

"My husband and have been doing business with Jim Crowley for over a year. We have found that you can't beat the service Jim provides. He has been very professional and has been very helpful when we have needed to submit and process a claim. I would highly recommend his Company and the services that Jim provides."

"We highly recommend Holbrook Insurance for all of your insurance needs. The staff very friendly, respond quickly and treat you like family. They take time to research the best policies that will work for what you need."

"I have been with Holbrook Insurance for years. Their whole staff is always timely and responsive. They are competitive in their pricing and it feels good to do business with local agents. Thanks for the great service"

"When I call they take care of me right away. I just moved away but I stayed with Holbrook Insurance because of the customer service. I would never get this service with another company. They treat you like a good friend."

"Purchasing a new vehicle was challenging during the restrictions associated with COVID-19 but activating the new vehicle's insurance coverage was not. Sarah and Patricia responded quickly. They took care of everything and as much as I liked seeing them in thier office - I know all my insurance related matters can be handled virtually."

"I’ve been a customer for 40 years and I have always received competent and knowledgeable service. I highly recommend Holbrook Insurance for all your insurance needs. Highly recommended!"

"I love working w/ Holbrook Insurance and plan to long term! They are always easy to talk to and knowledgeable when I have questions about options."

"I known Jim for roughly 40 years he been only insurance guy ever used always been there for me fighting against the big insurance company’s getting me the best price possible he not about the high commission but instead he about making the client happy and that what he does. So I would highly recommend him to anyone that needs insurance commercial car homeowners etc. he the best!!!!"

"These people are the most professional and thoughtful people in this industry that I have ever done business with!! I appreciate what they do for my personal life and professional insurance as I am a business owner"

"Jim is a great agent. He has always explained everything I needed to know thoroughly and been prompt and precise."

"The service at Holbrook insurance is great. Everyone is so helpful. Paul is the best in the business."

"They always went above and beyond when problem with multiple vehicles on my policy werent correct the issues were delt with promptly and professionally great service"

"VERY HAPPY WITH CUSTOMER SERVICE WITH AL SERONICK. AL ANSWERS ALL MY QUESTIONS AND MAKES ME AWARE OF ALL THAT I SHOULD NOW IN REGARDS TO MY POLICY I WILL STAY WITH HIM AND I HAVE REFRRED OTHER PEOPLE TO HOKBROOK INS. AL IS A KEEPER."

"Very helpful staff...insure your house car or business etc with them. Professional and personal."

"Very helpful and informative in dealing with the insurance companies to get resolutions quickly."

"Paul and team are great to work with and all around good people!"

"Thank you Sarah Jenna for great service and finding me a great rate!"

"ALWSAYS BOTH PROFESSIONAL AND 100% RESPONSIVE !!! HAVE BEEN A CUSTOMER FOR CLOSE TO 50 YEARS !!!"

"Whenever I have a question, the answer comes promptly!"

"Best insurance company in the area!"

"Attentive to individual needs and financial situation."

"Insurance rates are very reasonable."

"Always great and timely service"

"The service is amazing and quick"

"Great Business and Great service!"

"very professional"

"Great Business and Great service"